Tech Tips for DSC Power Series & DSC Envoy
Arming your Security System:
Close all sensors, i.e. stop motion and close doors and windows. The Ready (green light) indicator should be on.
To arm, press and hold the Away key for 2 seconds or enter your Access Code.
The Armed (red light) indicator will turn on, and the keypad will beep down the exit delay.
Arming Error:
An error tone will sound if the system is unable to arm. This will happen if the system is not ready to arm, i.e. sensors are open or if an incorrect user code has been entered. If this happens press the # key and ensure that all sensors are secure and try again.
Disarming your Security System:
Enter your Access Code to disarm anytime the system is armed (red light) armed indicator is ON.
Disarming Error:
If an invalid code is entered, the system will NOT disarm and a 2-second error tone will sound. If this happens press the # key and try again. The system will allow you three (3) opportunities to disarm; if a valid Access Code is not entered the keypad will go into lock out for one (1) minute.
Arming in "Stay Mode":
Stay arming will bypass the interior protection, i.e. motion detectors, and arm the perimeter of the system, doors and windows. Close all sensors, i.e. stop motion and close doors and windows. The ready (green light) indicator should be ON.
Press and hold the "STAY" key for 2 seconds, or enter your Access Code, and DO NOT leave the premise.
The Armed (red light) indicator and Bypass or System indicator will turn on. The system will automatically bypass certain interior motion detectors.
False Alarm:
In the event of a false alarm please follow this procedure; enter your Access Code to silence the alarm, you can then wait for Central Station to call you. You will need your password to cancel the dispatch, or you can contact your Central Station directly, again you will need your password and account number.
Fire Alarm:
If you have smoke detectors on your system and accidentally set them off i.e. burned toast, bathroom steam, etc., enter your Access Code to silence the alarm, follow the above procedure for contacting Central Station.
Resetting Fire Alarm:
To reset the smoke detectors, once the air has cleared, press and hold the "RESET" key for 2 seconds or press *72.
Alarm Memory:
When an alarm occurs, the Memory or System indicator will turn on. To view which zone or sensor generated the alarm, press *3. The memory or system indicator and corresponding sensor number will flash, i.e. sensor 3.
Press # to exit. To clear the alarm memory, arm and disarm the system.
Adding or Deleting Access Codes:
In addition to the Master Access Code, you can program up to 32 additional User Access Codes. Press *5, plus your Master Access Code. The Program or System indicator will begin to flash and the Armed indicator will turn on. Enter the 2-digit number to be programmed, i.e. 06 for user code 6. The Ready indicator will turn on. Enter the new 4-digit access code, or press * to erase it. When programming is complete, enter another 2-digit code to program or press # to exit.
Time & Date Programming:
Press *6; plus your Master Access Code. The Program or System indicator will begin to flash, and the Armed indicator will turn on. Press 1 to select Time and Date. The Ready indicator will turn on. Enter the time in 24-hour format (military time) HH:MM, followed by the date (MM: DD: YY). Press # to exit programming.
Door Chime:
To turn the door chime function on or off, press and hold the Chime key for 2 seconds or press *4.
In closing, we always like to remind our customers that it’s a good idea to update your call list at least once a year. You can contact our office to do that, Monday through Friday,
8:00 AM to 4:30 PM.
False Alarm Protocol
We are providing this information for our customer’s convenience. You should be aware that if you have three (3) or more responses from the State Police and/or the Fire Department you may be fined by them. In the event of a false alarm please follow this procedure for False Alarms only; 1. Your first option is to wait for Central Station to call you. You will need your password to cancel a dispatch. 2. If you feel you don’t want to wait for Central Station to call you may contact them, but again you will need your password and account number. You can find your Central Station’s phone number on your original paperwork or account cards provided at the time of install. It’s a good idea to update your call list once a year; you can contact our office to do that, Monday through Friday, 8:00 AM to 4:00 PM. And if you have received a new 911 address please contact us with that information. As always if you have any questions please don’t hesitate to contact us.